FAQs

FAQs

At Hands On Therapy Centerour therapists are highly educated, licensed health care professionals who are dedicated to helping their patients get results.

  • What is physical therapy?

    Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

    While every patient’s condition and pain is unique, your physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

  • What is a physical therapist?

    Physical therapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Depending on the university, the physical therapy program is either a masters or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.

  • What is an occupational therapist?

    Occupational therapists also have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our therapists have graduated from accredited occupational therapy programs and are state licensed. Depending on the university, the Occupational therapy program is either a masters or doctorate level degree. Rest assured, your Occupational therapist is well trained to evaluate and treat your condition.

  • What is hand therapy?

    Hand therapy is a specialized therapy that requires advanced knowledge and skills in treatment of the upper extremity.

    According to the Hand Therapy Certification Commission scope of practice 2009 “Hand therapy is the art and science of rehabilitation of the upper limb, which includes the hand, wrist, elbow and shoulder girdle. It is a merging of occupational and physical therapy theory and practice that combines comprehensive knowledge of the structure of the upper limb with function and activity. Using specialized skills in assessment, planning and treatment, hand therapists provide therapeutic interventions to prevent dysfunction, restore function and/or reverse the progression of pathology of the upper limb in order to enhance an individual’s ability to execute tasks and to participate fully in life situations.”   Read more here.

    A Certified Hand Therapist is able to rehab patient’s pre-operatively, they are a perfect fit for post-operative care due to their extensive knowledge of the surgical interventions that are provided in the upper extremity and provide extensive preventative care/education.

  • How do I know if therapy will help me?

    Working with you and your doctor, we can discuss your options and help determine if therapy will be the right choice for you. Contact us today to discuss your current condition and even set up a free consultation if you choose.

  • Can I go to any Therapist I choose?

    As a patient you have the right to receive therapy at any place you choose. At Hands On Therapy Center, you will receive the highest quality care while achieving the results you need.  We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.

  • How do I schedule an appointment?

    Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or simply fill out the schedule appointment form on this page.

  • What should I bring to my first appointment?

    To bring on your first visit:

    • Please bring your prescription if you are being seen for Occupational Therapy.
    • Print out the patient forms, fill them out, and bring them with you.
    • Please arrive 15 minutes early and wear comfy clothes.
  • Will it hurt?

    Therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

  • Does insurance cover my treatment?

    Hands on Therapy Center operates “out of network” with insurance providers. We chose to be an Out of Network or a Cash-Based PT clinic because we want to emphasize quality care and not quantity. We have removed the obstacles and restrictions to providing quality patient care by not being associated with insurance companies. When you attend therapy at Hands on Therapy Center we will provide you on-on-one care in 30 minute or 1 hour time blocks. For more information on how it works, click here.

  • What if I don’t have insurance?

    Since Hands on Therapy Center operates “out of network” with insurance providers, you do not need insurance to see our therapists.

  • What type of payment do you accept?

    We accept cash, check, debit card, credit card, HSA and FSA. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.

  • What do I wear?

    Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

  • How long will sessions be?

    Your evaluation will be approximately 1 hour, length of your sessions thereafter will be determined by you and your therapist.

  • How many sessions will I have?

    Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.

  • What types of education/training do your therapists have?

    As a Physical Therapist, Cindy has extensive knowledge in manual physical therapy, being trained in IASTM, Cupping, Dry Needling, and various Soft Tissue Massage and Joint Mobilization/Manipulation Techniques.

    As an Occupational Therapist, Heather has advanced training/certification in treatment in conditions of the upper extremity and has been trained in The Graston Technique, soft tissue mobilization, Mulligan Joint Mobilization and neuro mobilization of the upper extremity.

  • Do you offer programs for me once I’m better?

    Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.  We can make arrangements to meet you at your gym to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery.

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